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Home » Customer Support – PT Flashiz Indonesia

Customer Support – PT Flashiz Indonesia

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FLASHiZ Indonesia builds a unique mobile payment technology, enabling users of mobile banking and mobile wallet applications to pay with their smartphone. Focusing on user experience and technology, FLASHiZ Indonesia provides access to payment to any smartphone user, and creates a secured and simple way to pay in stores, online, in App, on delivery, and wherever transaction can occur. Our mission: being people's preferred way to pay.

Job Descriptions:
  • Effectively manage large amounts of incoming calls.
  • Handle and resolve customer complaints.
  • Keep records of customer interactions, process customer accounts and file documents.
  • communicate and coordinate with internal departments.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
  • Responsible for compiling and generating reports as they relate to customer service surveys.
Requirements:
  • Candidate must possess at least a Diploma, Bachelor's Degree, Economics, Mass Communications, Marketing or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Excellent communication skills.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Good English (verbal and written).
  • Proficiency in Micorosoft Office.
  • Problem analysis and problem-solving

Tanggal Buka Lowongan : 07 September 2015 (More Than 2 Weeks)
Gaji : Bisa hubungi PT Flashiz Indonesia - Plaza Permata, Jalan MH Thamrin, Gondangdia, Special Capital Region of Jakarta, Indonesia
Industri : Computer / Information Technology (Software)

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