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Home » English Speaking Call Center Supervisor – PT Transcosmos Indonesia

English Speaking Call Center Supervisor – PT Transcosmos Indonesia

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PT Transcosmos Indonesia is a joint-venture company between Transcosmos, Inc. based in Japan and PT Cyberindo Aditama (CBN). transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue operational excellence by providing these services through our 129 locations in 18 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries. transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale. We ask for your continued support in the future.

Job Descriptions:
  • Supervise operation, manage, and maintain quality of company's call center service
  • Initial soft-skill and additional training for new call center agents
  • Propose and report new action or improvement action 
  • Improvement of comprehensive operation such as bussiness flow formation, etc. 
 Requirements:
  • Maximum age 35 years old
  • Minimum 1 year experience in similar position 
  • Minimum Diploma/Bachelor Degree from any major with minimum GPA 3.00
  • Fluent in English, both verbal and written
  • Computer literate (Microsoft Word, Excel, powerpoint, and Internet) and have good reporting skill
  • Highly Motivated, able to work under pressure, hard worker, discipline, client oriented, energetic, adaptive and fast learner
  • Good communication and leadership skill 
 ONE OF THE BIGGEST ONLINE TRAVEL AGENT IS HIRING CALL CENTER SUPERVISOR BRING YOUR CV AND JOIN US!WALK IN INTERVIEW 7 OCT - 21 OCT 2015Monday-Friday (08.00-10.00)Gedung Sarana Jaya Lt. 5Jl. Budi kemuliann 1 no 1, Jakarta Pusat(Behind Gd. Indosat Medan Merdeka)  

Tanggal Buka Lowongan : 06 November 2015 (More Than 2 Weeks)
Gaji : Bisa hubungi PT Transcosmos Indonesia - Budi Kemuliaan 2, Gambir, Kota Jakarta Pusat, DKI Jakarta 10110, Indonesia
Industri : Consulting (Business & Management)

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