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Field Operation Administrator – MAKASSAR – PT Home Credit Indonesia

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Home Credit Group is one of the largest European financial group and has just launched its business in Indonesia. Home Credit Group operates in 10 countries across Europe, Asia, and America and is a market leader in most of the countries it operates in the field of banking and consumer finance. PT Home Credit Indonesia has biggest intention in developing and improving the employee welfare by providing an attractive income package and an exciting bonus package to recognize best performance. We also offer international exposure in training and career opportunities which may lead to management positions within the group in the future. Being the number one in financing market share after just 4 years of operating in Indonesia, the business is currently running in 16+ cities from Jakarta, Java, Kalimantan, Sumatra, Sulawesi & Bali. We are committed to grow continuously and touch as many customers as we can across Indonesia.

Job Descriptions:
Responsibilities:• Evaluate and assign cases to field staff based on the geography and their availability• Coordinate field staff over phone, email and other communication tools• Support Field Verification Executive in case location is not clear/not sufficient data in system (google maps, callback to applicant, etc.)• Process results of home visit check through e-mail / or telephone call and update the information in internal tracker(s)• Monitor maintainance SLA of Pick up document• Verify and archive hard copies of documents supporting the transactions• Work with Operations and Risk analyst teams to analyze processing times, results and other process parameters.Requirements:• Maximum 30 years old• Candidate must possess at least a Diploma, any field.• Good knowledge using MS Word & Excel (Basic)• Experience with managing documents• Experience dealing with customers over phone• Effective communication skills – written and verbal• Consistency, accuracy and attention to detail• Fast learner and Adaptable to changes• At least 1 year(s) of working experience in the related field is required for this position.• Preferably Staff (non-management & non-supervisor)s specializing in Clerical/Administrative Support or equivalent

Tanggal Buka Lowongan : 11 October 2017 (Tutup pada 10-November-2017)
Gaji : Bisa hubungi PT Home Credit Indonesia - 16Th Floor Graha Pena Building, Jl. Urip Sumiharjo No. 20 Makassar
Industri : Perbankan/Pelayanan Keuangan


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