Home » GUEST RELATIONS MANAGER – NUSA DUA, BALI – PT Gita Lestari Karya

GUEST RELATIONS MANAGER – NUSA DUA, BALI – PT Gita Lestari Karya

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PT. Gita Lestari Karya is a subsidiaries company ofPT Ismaya Group Sejahtera and PT Ismaya Djaja.Established in 2003, ISMAYA GROUP is the company behind highly acclaimed and award winning hospitality brands across the Asian region, from Jakarta, Bandung, Bali, & Dubai. We are holding company of (BLOWFISH - PURO, DRAGONFLY, SOCIAL HOUSE, SKYE, GIA, ISMAYA CATERING, SUSHIGROOVE, PIZZA E BIRRA, KITCHENETTE, TOKYO BELLY, FOOK YEW, THE PEOPLE’S CAFÉ, MAGNUM CAFÉ, DJOURNAL COFFEE, COLETTE & LOLA, PUBLIK MARKETTE, JAKARTA CULINARY FESTIVAL, ISMAYA LIVE - DWP). Our vision is to be a leader in building strong and everlasting lifestyle brands globally in the lifestyle & hospitality industry. It is our passion and objective to consistently create an outstanding and memorable experience every single time we ‘touch’ a customer.

Job Descriptions:
  • Managing the service Staff and running all aspects of the daily operations in the service division
  • Responsible for creating the weekly schedule for the service Staff as well as coordinating their training. She is actively in charge of the opening or closing of the restaurant
  • Expected to have the ability to train new service team members including Supervisors
  Build relationship with regular consumers  
  • Create such a close relationship where anytime we have anything new,she can promote directly via phone/text to the consumers
  • Getting and creating consumer database
  As a Customers guardian  
  • Respond to guests needs and anticipate their unstated ones
  • Expect and react promptly to guests' requirements and inquires
  • Listen and help to resolve guests' complaints
  • Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
  • Making sure consumer get above and beyond service and ensure memorable and genuine experience
    Requirements:
  • Holding at least Diploma Degree from Hospitality / F&B / Marketing / PR Background
  • Minimum 2 years of experience at the same position, Overseas experienced will be an advantage
  • Well groomed and presentable
  • Customer oriented, and passionate about building & maintaining customer relationship
  • Strong communication and interpersonal skill is a MUST Proficient in English speaking
  • Highly committed, outgoing, energetic, and most importantly, POSITIVE attitude
  For further info visit: www.ismaya.com/jobs

Tanggal Buka Lowongan : 26 April 2018 (Tutup pada 26-May-2018)
Gaji : Bisa hubungi PT Gita Lestari Karya -
Industri : Makanan & Minuman/Katering/Restoran


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